Transform Customer Interactions with Speed, Efficiency, and Valuable Insights.
80%
Webchat has one of the highest satisfaction levels among customer service channels, with satisfaction rates often exceeding 80%.
10-15%
Increase in average order value from customers who use the chat feature.
20%
Engaging with customers through webchat can lead to a 20% increase in conversion rates. The instant support provided through webchat can influence purchasing decisions positively.
Implementing webchat can enhance customer retention rates by up to 50%.
Efficiency and Cost-Effectiveness.